Privacy Policy
Privacy Policy
This Privacy Policy explains how www.biosolveseptic.com (“we”, “our”, or “the Site”) collects, uses, and shares your personal information when you visit our website or make a purchase.
This website is owned and operated by The Ecom Lab LLP.
Contact Us
If you have any questions, need more information about our privacy practices, or wish to file a complaint, feel free to contact us:
📧 Email: sales@theecomlab.in
Information We Collect
When you visit our Site, we collect certain information about your device, browsing activity, and purchase details. This helps us provide a smooth and secure experience.
1. Device Information
Purpose:
To ensure the website functions properly and to analyze usage for improvement.
Collected Automatically Via:
Cookies, log files, web beacons, tags, and pixels.
Information Includes:
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Browser type
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IP address
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Time zone
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Cookie data
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Pages/products viewed
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Search queries
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Interaction behavior
2. Order Information
Purpose:
To process orders, manage payments, arrange delivery, and communicate with you.
Information Includes:
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Name
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Billing & shipping address
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Payment details (securely processed)
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Email address
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Phone number
3. Customer Support Information
Purpose:
To assist you with queries, issues, or support requests.
Collected From:
Directly from you when you contact us.
How We Share Your Information
We may share your personal information with trusted service providers to operate our business effectively.
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We use Shopify to power our store
https://www.shopify.com/legal/privacy -
We may also share data:
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To comply with legal obligations
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To respond to lawful requests (e.g., subpoenas)
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To protect our rights and prevent fraud
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Behavioral Advertising
We use your data to show you relevant ads and marketing content.
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We use Google Analytics to understand user behavior
https://www.google.com/intl/en/policies/privacy/
Opt-out: https://tools.google.com/dlpage/gaoptout -
We may share data with advertising partners using cookies or similar technologies.
Opt-Out Options:
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Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
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General Opt-out: https://optout.aboutads.info/
How We Use Your Information
We use your personal information to:
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Offer and sell our products
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Process payments securely
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Deliver orders
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Communicate updates and confirmations
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Share offers, promotions, and product updates
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Complaints
If you have any concerns or complaints, please contact us via email.
If you are not satisfied with our response, you have the right to escalate your complaint to your local data protection authority.